Terms of Use

Acceptance of Terms

By accessing and using the Telecom Australia Information Hub website ("the Website"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this Website.

We reserve the right to change, modify, add, or remove portions of these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

Last updated: January 2024

Purpose of the Website

This Website is an independent informational resource designed to provide educational content about telecommunications in Australia. The Website:

• Provides information about telecommunications infrastructure
• Explains mobile networks and connectivity concepts
• Offers educational content about prepaid mobile services
• Answers frequently asked questions about telecom services

The Website does NOT provide telecommunications services, sell products, or facilitate transactions. All information provided is for educational purposes only.

No Commercial Services

Important: This Website is purely informational and does NOT offer or provide:

• Mobile phone plans or services
• Mobile recharge or top-up services
• Payment processing or financial transactions
• Account management for telecommunications services
• Customer support for specific telecom providers
• Product sales or recommendations
• Commercial endorsements or affiliations

For any commercial telecommunications services, you must contact official service providers directly.

Permitted Use

You may use this Website for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to any portion of the Website
• Use the Website to distribute viruses, malware, or harmful code
• Interfere with or disrupt the Website or servers
• Use the Website to harass, abuse, or harm others
• Reproduce, modify, or distribute content without permission
• Use automated tools to scrape or harvest data from the Website
• Impersonate any person or entity or misrepresent affiliation

Intellectual Property

The content on this Website, including text, graphics, logos, images, and software, is the property of Telecom Australia Information Hub or its content suppliers and is protected by copyright and other intellectual property laws.

You may view and print content from the Website for personal, non-commercial use only. You may not reproduce, modify, distribute, or create derivative works from any content without our express written permission.

Disclaimer of Warranties

The Website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of information
• Availability or uninterrupted operation
• Security or freedom from viruses and harmful code

We do not warrant that the Website will function error-free or that the Website, its server, or the emails sent from us are free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Telecom Australia Information Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Website
• Any conduct or content of any third party on the Website
• Any content obtained from the Website
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims exceed the amount you paid, if any, for accessing the Website.

Accuracy of Information

While we strive to provide accurate and up-to-date information, we make no representations or warranties about the accuracy, reliability, completeness, or timeliness of any content on the Website. The information on this Website is for general informational purposes only and should not be relied upon for making decisions.

Telecommunications services, pricing, and regulations change frequently. Always verify information with official sources and service providers before making decisions.

We are not responsible for any errors or omissions in the content or for any actions taken based on information provided on this Website.

External Links

The Website may contain links to external websites that are not under our control. We provide these links for your convenience only and do not endorse or take responsibility for the content, privacy policies, or practices of any external websites.

Your use of external websites is at your own risk. We encourage you to read the terms and conditions and privacy policies of any external websites you visit.

Privacy

Your use of the Website is also subject to our Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection and use practices.

By using this Website, you consent to the collection and use of your information as described in our Privacy Policy.

User Submissions

If you submit information to us through our contact forms or other channels, you represent and warrant that:

• You have the right to submit such information
• The information does not infringe on any third-party rights
• The information is not confidential or proprietary
• You grant us a non-exclusive, royalty-free license to use and display the information

We reserve the right to review and remove any submissions at our sole discretion.

Indemnification

You agree to defend, indemnify, and hold harmless Telecom Australia Information Hub, its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to the Website

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Modification and Termination

We reserve the right to modify, suspend, or discontinue the Website at any time without prior notice. We may also impose limits on certain features or services or restrict your access to parts or all of the Website without notice or liability.

We may terminate your access to the Website at any time, with or without cause, with or without notice.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be deemed severed from the Terms and shall not affect the validity and enforceability of the remaining provisions.

Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

Contact Us

If you have any questions about these Terms of Use, please contact us at:

Telecom Australia Information Hub
Level 10, 123 Collins Street
Melbourne, VIC 3000
Australia

Email: legal@telecomhubaustralia.com
Phone: +61 3 9017 5584